How To Order
We want to make this process as easy as possible for our customers. We limit our online purchases to certain items and limit online purchases to $2,500 via credit card payments and PayPal for customers within the United States. We do not accept credit card or PayPal payments for international orders. Even though online payments are accepted within the United States, additional paperwork may be required for your order to be processed. A credit card authorization form along with a photocopy of the credit card being used, along with a photo ID, may be required.
CLG Discount Store reserves the right to decline any credit card or PayPal payments it deems fit. Customers paying with PayPal will only be allowed to ship orders to the VERIFIED PayPal address listed on their account. We also reserve the right to not ship orders to freight forwarders when paying with a card.
All credit card payments will incur a 3% processing fee, even if you are not charged this fee during checkout, you are liable for paying this fee prior to us preparing and shipping your order.
Due to recent high levels of credit card fraud, we have been forced to enforce the above procedures to lessen our liability.
CLG Discount Store also accepts payments via Bank Wire, Bank Transfers, TransferWise & Zelle for customers who are unable to pay via credit card or PayPal. Bank Wires and Transfers do not have an additional processing fee on the CLG Discount Store side, but fees may be charged by your bank.
If you are a new customer and your order is being shipped within North Carolina, you will be required to provide a valid copy of your reseller’s permit, or you will be assessed a 4.75% sales tax on all of your orders. Please keep in mind that due to the nature of our business, all SALES ARE FINAL, and no refunds or returns will be offered.
In Person
We welcome customers to visit our warehouse in 2505 Viceroy dr, Unit B Winston Salem, NC 27103. Visit our warehouse anytime during our business hours, 6 days a week, and purchase your merchandise in person. If you are unable to take the merchandise you have purchased with you, we are able to ship these products to you at an additional cost.
Website
You can purchase most items directly on our website, but keep in mind that an additional processing fee will be required for credit card or PayPal purchases. Since we are unable to charge a processing fee due to website limitations, you will be emailed a payment link to cover the processing fee by one of our account representatives within 24 hours after your initial order has been made.
We limit our online purchases to $1,500 USD. All credit card and PayPal purchases will be assessed a 3% processing fee. Additional documentation may be required to process your online payment, such as a credit card authorization form and a copy of a photo I.D. along with a copy of the credit card being used. Purchases over this amount will require payment via bank wire/transfer or payment via Zelle (Zelle payments can only be received from personal bank accounts).
CLG Discount Store reserves the right to cancel any credit card purchase that it deems fit. Unfortunately, due to recent high credit card fraud, we are very cautious with all credit card and PayPal payments.
After payment has been received, we fulfill and ship orders within 48-72 hours.
By Phone
Feel free to call us and place your order by phone if you prefer. Please call us at: 336-618-9016.
By Email
You are also able to place your orders via email. Please make sure to include your full contact information such as: Name, Company Name (If applicable), Address, Phone number, Whether your shipping address is commercial or residential. Email your orders to info@clgdistributors.com with what you would like to purchase.
Using Our Live Chat
You can also use the Live Chat option to place orders if a representative is available.